Other than expecting our skin care products to give good results, we want to know that the creams and serums we apply on our face daily are safe.
We are thrilled to know that more of you are looking to include DR’s Secret products in your skin care routine and we are here to help.
Below we consolidate frequently asked questions about product and ingredient safety to clarify any doubts and help you get to know more about our products.
1. How does DR’s Secret guarantee product and ingredient safety?
Our formulas comply to regional and international regulations such as the ASEAN Cosmetic Directive and European Commission. We consistently monitor our formulas to ensure that they do not contain prohibited ingredients and meet stringent quality requirements across every batch produced.
Our ingredients are screened against regional and international cosmetic regulations and guidelines. We also refer to additional sources, which are reliable and recognised by the industry to determine the safety of each ingredient.
They include the ASEAN Cosmetic Directive, European Commission, Cosmetic Ingredient Review (CIR) (in US), Scientific Committee on Consumer Safety (SCCS) (in EU) and published scientific journals.
Our cosmetics are manufactured in accordance to Good Manufacturing Practice (GMP) standards. We only select manufacturers with GMP certification and satisfactory quality procedures.
We adopt active surveillance and take the added step to send our products to third-party accredited laboratories (such as SGS) for product testing to safeguard and reassure our customers of our quality promise.
As we expand into more regions, we ensure our cosmetic products are notified or registered with the authorities and comply to local regulations before placing them into the markets. Below is a list of our distributing markets:
- South Korea
- Hong Kong
- United Arab Emirates
2. I see some people experiencing tremendously quick results. Do DR’s Secret products contain hormones and steroids?
No, we do not use ingredients containing hormones or steroids in our products.
Our products are tested annually by SGS Taiwan Ltd. for hormones, steroids and a panel of 300 odd western drugs to ensure that no contaminants are present in our product formulas.
SGS Taiwan Ltd. is our primary choice for product testing as their scope of tests are comprehensive with reports easily accessible to consumers on their website. The test reports of our products can be obtained by doing a search on the SGS website here.
DR’s Secret products are focused on encouraging the skin’s natural renewal process instead of providing a quick surface fix. That is why visible changes may be observed after a period of use. This period is dependent on the individual’s current skin health and degree of skin damage, and thus varies.
To learn more about our product results and usage, read Product usage and results – we answer 6 burning questions every DR’s Secret beginner will ask.
3. Are DR’s Secret products all-natural?
No, DR’s Secret ingredients are carefully selected from the best of nature and scientific innovation to provide safe and effective skin solutions that produce results.
It is important to stress that natural doesn’t necessarily mean better. The source of an ingredient does not determine its safety profile. Factors such as quality and purity of ingredients, the dosage used, formula compatibility, the final product form need to be assessed as well.
While we select from high quality natural ingredients, synthetically-derived actives may be used when they could do better in delivering safety and performance.
4. Do DR’s Secret products contain preservatives?
The use of preservatives is dependent on the product formula and form. Any cosmetic products containing water would require a preservation system against bacteria contamination. This helps to guarantee product safety for human use and a reasonable shelf-life. Product formulas that do not contain water may not require preservatives.
The preservatives used in our formulas are safe and permissible for cosmetic use according to key regulations like the ASEAN Cosmetic Directive and European Commission. It is noteworthy that skin care products usually only require a small amount of preservatives to achieve sufficient protection.
5. Do DR’s Secret products contain fragrance?
Apart from being functional, we care about the skin care experience. Some of our products do contain fragrance or natural essential oils to enhance the user experience and make skin care more enjoyable. Always check the product label before use if you are allergic to certain ingredients.
6. Are DR’s Secret product safe to be used long term? Will my skin become thinner with long-term use?
Yes, DR’s Secret products are safe to be used long term. Many of our users have been with us since the founding days of our brand and are still using DR’s Secret products today.
Our products do not cause the skin to become thinner. As we age, our skin renewal rate slows down. DR’s Secret products help to remove dead skin cells, oil and dirt that have accumulated on the skin surface, increasing skin renewal rate and uncovering natural skin glow.
Our customised routines also focus on delivering nourishment to the skin and strengthening your skin barrier. When used correctly, the routines help to keep the skin’s normal exfoliating process active without thinning the skin.
Hi. Would like to know if the products contain vitamin A (not suitable for pregnancy) and does it contain pork derivatives?
Hi Ainaa! Our products are generally safe for pregnant women and we’ve had many pregnant ladies use our products. However, as each individual’s condition is different and every pregnancy is unique, we will recommend that you check and get your doctor’s opinion for a peace of mind. Our Eye Cream contains Retinyl Palmitate, which is a retinol derivative. Pregnant ladies may choose to omit this product as a precaution. Our products do not contain porcine. It’s extracted from egg white, fish and cow only.
Hi Dr’s Secret.
May I know which products are extracted from fish & cow please? The reason that I asked because I am a vegetarian myself, but has become member & have bought quite a lot of your products & come to know above information today.
Thanks so much for your kind help.
Hi Deliana, thanks for reaching out! Sorry for not getting back to you sooner.
Skinrecon T4, Pure Mask, Eye Cream and Age Arrest contain collagen that is extracted from fish. Refining Serum 9 contains Hydrolyzed albumen that is extracted from egg white. Hope that clarifies! 🙂
Hi, i would like to know which product is best for my teenage son with bad acne?tq
Hi there! Hi there! If you are located in Singapore, Indonesia, Thailand, Korea and Phlippines customers, you may complete our skin quiz on our website to get started.
If you are located in other regions, please contact our customer service to get connected with a skin buddy (an independent sales rep and real user of DR’s Secret) who can help to customise a routine for you, share more about our product information and price, and guide you on product usage. Thank you! 😊
DOES PRODUCT USE ANIMAL TESTING?
Hi Ya Ting, thanks for reaching out! Sorry for not getting back to you sooner.
DR’s Secret does not use animals for product testing, except when mandated by the law and regulatory agencies. In accordance with regulations of individual regions, some of our products and ingredients must go through animal testing to demonstrate product safety.
Does the product contain paraben, alcohol? Which some sensitve skim will have reaction to the ingredient mentioned. Do we have to use full range product or selected product only?
Hi Sharon, thanks for reaching out! Sorry for not getting back to you sooner.
Parabens are the most commonly used preservatives in cosmetics. They are added to the formula to prevent harmful microorganisms from harming the human body and ensuring product safety.
Numerous safety reviews on parabens have been conducted by Cosmetic Ingredient Review (CIR). In its latest review recently published in 2019, it was concluded that parabens can be used safely in cosmetics in present practices of use and concentration.
Additionally, the composition used in our formulas are abiding to the regulations like ASEAN Cosmetic Directives and EU Commission. Please be assured that our product formulas are safe for use!
In referring to Ethanol, Spot Serum 8 contains Ethanol, which is listed as its INCI name “Alcohol” on the label. It is used to keep the formula lightweight and effective for acne treatment.
In cosmetic labelling, the term “alcohol” used by itself, refers to Ethanol. However, in organic chemistry, “alcohols” are a large and diverse family of organic compounds that contain the alcohol functional group (-OH). Different types of alcohols with different names are widely used in cosmetic products, in which they function as solvents, humectants, emollients, emulsifiers etc. Thus, it is noteworthy that cosmetic products, including those labelled “alcohol-free” (i.e. ethanol free) may contain other alcohols.
If you are concerned about sensitivity, make sure to do a sensitivity test first by applying the product at the back of your ear or the inside of your arm to detect any signs of reaction or allergy. This can help reduce the chance of irritation.
For a start, we recommend that you try our Starter Kits and work towards a full routine from there! Refer to our routine guide here: https://www.drs-secret.com/routine
If you would like a more complete experience, we recommend getting a more customised solution from your skin buddy who can further help to assess your skin and guide you on how to use the products! 🙂
Hi may I know what is the cow active ingredient name please? Saw that you mentioned it has egg white, fish and cow extracts. Thank you!
Hi Jessica, thanks for reaching out!🙂 We no longer have products with animal-based ingredients from cow. Previously, our Moisturizer 6 contains hydrolyzed collagen from cow.
Hi! Is Dr Secret product can be safe fr pple wth enczema?
Hi Farawahida, thanks for reaching out!🙂 DR’s Secret products are formulated to be suitable for most skin types. A skin buddy is recommended to help assess your skin and customise a skin routine that best suits your current skin condition.
If you are concerned about sensitivity, make sure to do a sensitivity test first by applying the product at the back of your ear or the inside of your arm to detect any signs of reaction or allergy. This can help reduce the chance of irritation. If you are allergic to certain ingredients, always check the product label.
Why is DRs products so expensive?
Hi Jess! Our products are made with well-researched formulas combining the best of both nature and science. With meticulous detail to product safety and product experience, we ensure our skin solutions work, helping you achieve real skin improvement and skin confidence. 🙂
Are Dr’s Secret products have Halal certifications?
Hi Widya! Our products currently do not have any Halal certifications. Thank you!